Refund Policy

We want you to love your purchase. If there's an issue with your order, we're here to help.

We only offer returns or exchanges for damaged or incorrect items. If we sent the wrong product, color, or size, or if your item was damaged during shipping, you are eligible.

You must notify us via email at info@countrysoul.com within 24 hours of delivery. In your email, please include:

• Your order number.

• Clear photos of the item and its issue.

• A copy of the shipping label and invoice.

Once approved, you have 3 days from the delivery date to return or exchange the item. The item must be in its original condition with all tags, packaging, label, and documents.

Please note: We only accept returns from the USA and not from international orders.